Back to the office crackdown: JPMorgan orders ALL execs to return five days a week to be available for 'impromptu meetings' as white collar Wall St law firm will now tie bonuses to office attendance

  • JP Morgan Chase & Co is ordering its managers to return to the office full time in order to be present for 'impromptu meetings' and tying pay to attendance
  • In a memo sent out this week company leaders said managers need to be 'visible on the floor' and 'accessible for immediate feedback' 
  • JP Morgan's announcement comes as Davis Polk & Wardwell told employees they could see their bonuses reduced for not adhering to hybrid policies 

JP Morgan Chase & Co is ordering its managers to return to the office full time in order to be present for 'impromptu meetings' and 'immediate feedback.' 

Company executives are asking for those in charge to 'lead by example' and return to the office five days a week, even threatening that not meeting attendance guidelines could result in consequences.

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'Our leaders play a critical role in reinforcing our culture and running our businesses,' the memo obtained by the Wall Street Journal reads. 

'They have to be visible on the floor, they must meet with clients, they need to teach and advise, and they should always be accessible for immediate feedback and impromptu meetings,' the letter continues. 

The push comes as Davis Polk & Wardwell LLP,  a major New York law firm, told staffers that those who don’t adhere to the firm’s three days in office per week policy could see their bonuses reduced. 

JP Morgan Chase & Co is ordering its managers to return to the office full time in order to be present for 'impromptu meetings' and 'immediate feedback'
Company executives are asking for those in charge to 'lead by example' and return to the office five days a week
This graph shows work from home data among Americans from 1965 through 2023

JP Morgan CEO Jamie Dimon has been open about his desire to bring back workers full time, previously stating he was worried the $3 billion Park Avenue building was not being used as much as it should be. 

In August, DailyMail.com reported that Dimon was worried that the 70-floor Manhattan building would sit empty if staff continued to work from home. 

The memo sent out this week appears to address the previous concerns.  

'We need them to lead by example, which is why we're asking all managing directors to be in the office five days a week,' the memo states.

Currently, most employees are working hybrid between home and in office three days per week. Some employees may work more with prior approval. 

Dimon admits that most workers are adhering to the three day in office rule but that others are not meeting the minimum. 

'Most of you are following your hybrid models, but there are a number of employees who aren't meeting their in-office attendance expectations, and that must change,' the memo said.

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'You're responsible for meeting your hybrid model requirements,' the memo adds. 

Additionally, there could be consequences for workers who refuse to abide by the three days in office policy for lower-level employees as well as managers who do not to enforce it. 

'Your manager is responsible for ensuring that attendance requirements are being met and in cases where they aren't, taking the appropriate performance management steps, which could include corrective action,' the memo states.

'Corrective action,' however, is not defined. 

JP Morgan CEO Jamie Dimon has been open about his desire to bring back workers full time , previously stating he was worried the $3 billion Park Avenue building was not being used as much as it should be
In August, DailyMail.com reported that Dimon was worried that the 70-floor Manhattan building would sit empty if staff continued to work from home

JP Morgan's push is just a step behind Davis Polk's idea to tie pay and attendance together.

'We’re very focused on having our team in at the same time,' said Neil Barr, chair and managing partner of Davis Polk in a statement to the Wall Street Journal. 

'The expectation is that you come to the office and you support the culture of the firm by being here in person,' Barr said. 

'When you’re working in a profession where apprenticeship is part of the craft, I just don’t believe it can be done digitally,' he said. 'So we feel really strongly about it.'

He said he understands employees who do not wish for things to change but that he and other executives believe things are more productive in office.  

'I said, "Look, I’m not apologizing for this conclusion,"' Barr said. 

'I think this is a really fundamental part of our ability to be a premier law firm. There are a lot of things about this institution that are special, and you cannot replicate them digitally,' Barr told The Journal. 

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Additionally, Barr said he fully believes that tying pay and bonuses to attendance will be successful in the long run.    

'People got the message,' Barr said. 'We think it will work.'

JP Morgan's push is just a step behind Davis Polk's idea to tie pay and attendance together. 'We¿re very focused on having our team in at the same time,' said Neil Barr, chair and managing partner of Davis Polk in a statement to the Wall Street Journal
'I think this is a really fundamental part of our ability to be a premier law firm. There are a lot of things about this institution that are special, and you cannot replicate them digitally,' Barr said

On the West Coast, Walt Disney Co. announced in March that they would bring employees back to the office four days per week. 

The move was met with major pushback as more than 2,000 employees signed a petition to stop the return to office order. 

The mandate, the employees claimed, would lead to 'forced resignations among some of our most hard-to-replace talent and vulnerable communities' while also 'dramatically reducing productivity, output, and efficiency.' 

'Sitting on Zoom calls in an office for four days a week while your co-workers, partners, stakeholders, vendors, and customers do the same in a different part of the world does not meet the core need,' the petition states.

'There is value in being together, but we also need to look forward and embrace new paradigms that add value,' it continues.

Major employers have been pushing to bring workers into the office since the COVID-19 pandemic began and have recently ramped up efforts as fears over the coronavirus subside. 

JP Morgan Chase memo to managers and executives obtained by outlets

Message from the Operating Committee

Dear colleagues,

As we've returned to more normal patterns in our lives and work, we can all appreciate the many benefits of in-person engagement. We believe this is especially true when it comes to the importance of being in the office — being together improves the speed of decision making, while also providing valuable opportunities for spontaneous learning and creativity, as well as allowing our professionals to learn through our apprenticeship model. We also believe that being together in person is the best way to build and strengthen our culture — the very thing that makes our company special.

Our leaders play a critical role in reinforcing our culture and running our businesses. They have to be visible on the floor, they must meet with clients, they need to teach and advise, and they should always be accessible for immediate feedback and impromptu meetings. We need them to lead by example, which is why we're asking all Managing Directors to be in the office five days a week.

We also want to recognize and thank our thousands of colleagues who cannot take advantage of a hybrid schedule because of the role they play at the company — for example, employees in our retail bank branches and jobs in check processing. And for those of you whose roles can benefit from a hybrid work model — please be reminded that a minimum of three days a week in the office is required. Any exception will need senior management approval. Most of you are following your hybrid models, but there are a number of employees who aren't meeting their in-office attendance expectations, and that must change. You're responsible for meeting your hybrid model requirements. Your manager is responsible for ensuring that attendance requirements are being met and in cases where they aren't, taking the appropriate performance management steps, which could include corrective action.

We learned a lot during the pandemic about how important flexibility can be in terms of taking care of family and other personal matters. So just as it was prior to COVID, we fully expect our people to have flexibility, as appropriate.

If there are any constraints on space, they should be made known to your senior management to be resolved to make seating available. We know that there are plenty of employees who prefer to work a full week in the office — for example, those starting in their careers like our Program Analysts who learn from an apprenticeship model, or new joiners who need to build relationships with their colleagues. Everyone should be able to work five days a week in the office.

It's important that all employees enter their time when they are out of the office — whether for personal reasons like vacation or sick days, or for business reasons like business travel or client meetings. While many of you already do this, for others this will be new. You should know that there is significant work underway to automate attendance tracking related to business travel and client meetings (e.g., leveraging corporate travel data, Outlook Calendars, etc.), and to generate routine reminders when a manual entry is needed. In the meantime, you may be required to enter business-related out of office codes (when you're out for a full day) until these data feeds are integrated. Tracking attendance is not only important to manage hybrid work schedules but also for real estate, resiliency and security purposes. This data will help us understand what's working and what's not in terms of keeping all of our employees productive and safe.

In the coming days and weeks, you'll receive more information on time tracking, hybrid working tools and other resources to support you. In the meantime, you can find many useful tools and resources on the Hybrid Working page. If you have questions about your in-office attendance expectations, please speak with your manager.

We have a winning team at JPMorgan Chase and working with one another — in person — is optimal for our company, our clients and our culture. Being together greatly benefits mentoring, learning, collaboration and execution — it is truly the foundation of our culture.

Thank you for everything you continue to do to make our company strong and vibrant.

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